TERMS OF USE
Terms of Business 22.11.2010
Prices:
All prices are as per the current price list unless otherwise agreed in writing. Accommodation charges are payable in advance. Cheques need to be supported by a Bankers Card or given time to clear. All cheques payable to NG & J Williams paying by BACS has become more convenient for most these details will be on invoice.
Telephone bookings are welcome and held for one week to enable you to confirm and pay the provisional reservation deposit.
Invoice Payments.
All invoice’s should be paid in full within fourteen days of receipt of invoice unless the date of your groups arrival is less, in which case payment should be sent by return post.
Provisional Reservation deposit is 20% of total accommodation cost. It is payable when booking and normally not returnable if you cancel.
The Balance of Accommodation costs should be paid within four weeks.
A reservation is only guaranteed when it is paid in full. If you do not pay the balance on time we reserve the right to relet the reservation to another party. If we are able to do so we will return your deposit.
If you book less than four weeks before you come the full accommodation cost should be sent with your confirmation.
Exclusive use.
The Bunkhouse is exclusive use only
Cancellation:
A provisional reservation confirmed with a deposit and acknowledged by us in writing is binding and because we then refuse other bookings for the same period we expect to be paid in full.* As with any other holiday it is wise to take out cancellation insurance.
Overnight accommodation:
Covers the period from 2pm on the day of arrival to 11.am on the day of departure including day time use during the inclusive days. Charges include bed linen, Duvets, Towels, hot water, gas, heating and electricity to our apparatus.
Daytime Hire:
Day use of the Coach House for meetings or by groups wishing to use the premises as a centre for activities throughout their day of arrival or departure can be arranged but must be booked in advance to ensure that it does not clash with the requirements of other groups. Day use is normally from 10am to 5pm and the charge includes, heating, use of kitchen, showers and reasonable cleaning by us. If extensive cleaning, washing of crockery etc., is required a charge will be made.
Self Catering:
For the benefit of others it is expected that you will keep the place reasonably tidy, wash up and put your own gear away as you go along and clear your own litter into the bins provided. Please leave the kitchen and toilet areas as you would wish to find them and do not disturb bunks other than your own.
Full service: The Coach House is essentially a self service establishment where you can stay for a very modest price by looking after yourselves. If your party is unable or unwilling to do it’s own chores you should tell us in advance so we can agree a mutually acceptable service charge.
Damage: Our insurance policy requires us to pay the first £250 of any claim so all breakages and damage must be paid for. We reserve the right to make our agreement to your occupancy conditional upon you paying a damage bond in advance.
Jane&Guy Williams
*It is with the utmost regret that we have adopted this policy. Weekends and peak times are frequently applied for by several groups well in advance and some have been prepared to pay our small holding deposit and cancel when it’s too late to replace the booking. When circumstances such as ill health or bereavement force you to change plans we will do what we can to find alternative customers for your booking. A proportionate reduction or refund will be made if we are able to relet all or part of your reserved space.
Arrival time: Please ensure that you or some other responsible member of your party arrives
before 10pm. If this is not possible please telephone so we can make alternative arrangements.
CALL NOW
Address
Tomen Y Castell
Llanfor
Gwynedd
United Kingdom
LL23 7HD
01678 520 738
info@balabunkhouse.co.uk